Asendia for USA -> Canada shipping (Negative Experience)
I have a package that I ordered back in the beginning of February that is still on its way through Asendia and its daughter company Broad Reach to Montreal. Absolutely terrible service. It crossed the border February 20th and it sat for a month until March 30th it went to Missisauga Ontario from Burlington Ontario, a 30 minute drive took 1 month and 10 days to move. It has not moved since.
The item I ordered is discontinued, so even after receiving my refund I was still upset. I emailed the company and was repeatedly ignored, until I commented on their linkedIn which forced them to reach out. They reassured me but i am still at a loss of patience.
Luckily I found somebody else selling the same item, no more left on eBay... and guess who is the shipper?? ASENDIA USA! Looks like the second time around its also a crap show, because it's supposed to arrive in 4 days but it hasn't even crossed the border.
seriously man... why are they still contracting them?