ATM Ate Money
I recently deposited money into a Chase drive thru ATM, but the machine said it can't take cash deposits after I already deposited my money, and printed out a receipt with a number to call to verify my deposit went through. For context, I usually don't carry cash with me and don't have a lot of experience with ATMs. I thought the ATM would just spit my money back out if it can't read the bills - it has done that in the past. I just received some cash today, so I decided to go to the ATM to deposit the money I had in my wallet. I had some change previously, but did not count the exact amount of that additional change, so while I had an estimate, I did not have the exact dollar amount I deposited. I called the number mentioned in the receipt and filed a claim with them. The customer service agent mentioned that a temporary amount will be credited in 1 or 2 days and that it'll take around 10 days to complete their investigation. I realize now that this was a dumb mistake and will learn from this experience in the future. The amount deposited was around $250. Anyone have any experience going through something like this? Will Chase approve my claim considering that I was not able to give an exact dollar amount, just an estimate?