Hey there.
Interested to know a use case.
Using click up with form submission to report faults, generate the ticket for engineering to go with the flow so to speak.
What’s the best method. Either through automation or whatever to have a system that would report that hey, this device has been reported 4 times before for the same fault.. maybe there’s something more going on..
I ask, because the engineer team are contractors and they don’t really care how many times they go out and turn it off and on again, as they get paid all the same. But Obvislky for us as an organisation, it’s not ideal.
I’m working on implementing click up coming away from a spreadsheet (🙄).