u/Aggravating-Key-8867

My phone bit the dust and I need to replace it. I am a Verizon Business customer, so my only customer service options are online or over the phone. Well to log in online they need to either send a text message or call a number to give me a passcode. Well I can't receive any text messages. And when I ask to receive a phone call for the passcode, the call comes in but then just hangs up without giving me a passcode.

I tried calling, but again I have to receive a text message and tap a link in the text message.

I tried going to an actual Verizon store, but because I have a business account they can't do anything to help me,

Fuck Verizon.