I’m not sure if this is the right place to post this. I couldn’t find a discussion thread so here I am
I’m listening to 226 right now and Morgan asked to be educated on goodwill. Well I am your girl!
I worked at goodwill for 3 years, on the west coast. Let’s preface by saying Goodwills are in fact for profit, regardless of what they claim.
Here’s how it works
We receive donations from the public, we sort them into different “totes” (big ass cardboard boxes) which will determine where they will end up. Any clothing deemed too dirty, unable to be sold (undies, socks) get placed in a recycling tote. Apparently they will get recycled elsewhere for profit.
Anything kind of worth money but too tarnished or possibly upcycled that can’t be sold in store goes into an “As is” tote. They get shipped to a different facility popularly known as the Goodwill Bins to get sold.
Everything else gets sorted into categories, shoes, accessories, domestics, wares, and electronics.
Now there’s a price guide that pricing employees must follow. Good, better, best. And there’s a list of different types of clothing, and other items that might be found there. Here’s where the system is flawed.
That perfectly good SHEIN t-shirt that you bought for 5 dollars, can at the lowest be priced at 6.99-the Good price for T shirts. If it’s in new condition (best) then they want us to price it at 9+. Employee discretion is punished. If I priced that shirt at 3 dollars I would be told not to.
Same goes with wares. That dollar store mug that got donated? 3.99 at Good. This is why everything is so expensive. Because at the end of the day they are ran by out of touch CEOS that only care about profit and general inflated costs. They punish those that put any thought into pricing things fairly. Not to mention their intern program, where they hire a rotating crew of interns to run the store, while avoiding all the costs of yearly promotions, 401k matching, and full time benefits that they boast.
Goodwill is evil, I have plenty of stories about them essentially stealing found money from people cleaning out their passed relatives estates, accidentally donating old cash stashes and having to fight to get it back.
This was super long winded but this is my Roman Empire lol.