Anyone else dealing with retailer orders coming through WhatsApp, calls, and random texts?
I’ve been speaking to a few small wholesalers recently and noticed something interesting.
A lot of them are still receiving orders like this:
WhatsApp messages Phone calls Random texts Sometimes even handwritten notes
And it gets messy fast:
Orders get lost Quantities get mixed up No clear history Constant back-and-forth
One guy told me he literally scrolls through chats at night just to confirm orders 😅
I’m curious — how are you guys handling retailer orders right now?
Is this still normal or are people using better systems?