I need urgent legal advice on how to stop a person who is constantly sending unordered couriers to my home. This person is using the phone numbers and address of my family members to place orders on quick-commerce apps (Flipkart Minutes, Zepto, Swiggy Instamart, etc.).
They are intentionally sending sensitive items like cigarettes, condoms, and non-veg food to create trouble at home.
The main issue is that these apps don't have a "block sender" feature since the harasser just creates new accounts or uses the "order for someone else" guest features.
I’ve tried reaching out to customer service, but they say they aren’t providing any help.
• Can I file an FIR for this?
• How do I get the apps to reveal the identity or IP of the person placing these orders?
• Has anyone successfully dealt with delivery harassment before?
TIA!