Hello I need advice if I can pursuit a case.
My partner had a Cesarian Section and the OB explained to my partner na the PF will be paid during the ff up check up.
I called the OB secretary to clear things up with the charges dahil may naka-reflect na PF sa SOA which covers the CS Maternity Benefit na ng Philhealth.
I already paid all the charges and already got a receipt.
in between the clarification and waiting biglang binago yung final computation and instead of paying the amount sa ff up visit babayaran na sa cashier ng hospital and the amount significantly increased because of the miscommunication that we are only clarifying to we are complaining daw of the charges. the secretary is not unreachable and as per nurse the charges is final.
money wise we can pay but the inconvenience and the miscommunication changed all the transaction.
I want to file a case sa secretary ng OB and clerk due to miscommunication and we spent too much. is there a case here.