u/Affectionate-Ad-3249

My friend is trying to follow the policy of transferring stores. She's been at her DG for about 6 months and needs to transfer to be closer to her family. When she asked her SM for help transferring stores, the SM changed her upcoming schedule from 36 hours to just 16. The SM is also refusing to give her the DM's contact info. Does anyone have any suggestions that I can give my friend?

Edit: There’s details that I had to leave out for the safety of my friend. Let’s just say that her safety has been compromised because of things at this store including the SM.