It’s messed up how much a couple ratings can ding you when there’s a high expected rider rating
For a while I was using Uber a lot. Had a perfect 5 star rating for a long time. Always respectful to drivers. But then for whatever reason I got a 1 star, a 2 star, and a 4 star rating. Against 52 5 star ratings my rating dropped to 4.85. And depending on who you ask, some say that’s very bad.
Again, I’ve always treated drivers with respect and always tipped well. I’m now reluctant to use Uber because I’m afraid some driver in a bad mood is gonna give me a bad rating again and make it even harder to get a ride when I really need it. It’s unfortunately put me in a position where sometimes I’m more inclined to say “oh I’ll just have 3 drinks and I’ll be fine to drive” than to responsibly Uber out.
How do people deal with this? It’s brutal how much a couple low ratings can wreck a good score of so many perfect ones. Especially with the ridiculous standard of user scores.