"Employability Skills Training" course is making me feel like I'm back in primary school
I'm in my mid 20's. I've been on JobSeeker self managed online since December, was previously on AuStudy. Got told I have to do a course, fine, picked one I can do online because with the price of petrol it'd cost me half my payment just to drive in to the nearest course provider, and at least if it's online I can get some housework done while I'm listening to the trainer/on breaks.
A lot of the content of this course could actually be useful to me. Resume and Cover Letter assistance, interview skills and practice, information about industries I hadn't previously considered. I have worked the same retail job for 5 years, worked single-day contracts for the AEC, and done temp gigs behind the bar at the local footy club, but I don't have a lot of experience with interviews and it's great to get a second opinion on my resumes etc.
But half the course is spent with the trainer having to re-explain basic concepts like how to open the online learning modules or just how to actually answer the questions in sentences. Half the answers people give in the Teams chat aren't even legible sentences, let alone actually answering the trainer's questions. And this isn't a matter of English language skills, these shoddy answers are coming from people who have spoken on camera in the Teams chat and they obviously are able to speak and understand an English conversation.
I feel like I'm wasting my time waiting for people to figure out the basic stuff, just like back in primary school when I was borrowing novels from the upper years library while the class was stuck waiting for little Timmy on the next table to learn to spell "cat".
I know one of the listed courses on WorkForce is English skills for people who have English as a second/additional language, but are there supports for people whose first language is English but they also need to improve their writing or comprehension skills? If they do exist, do they advertise these well enough to get people who need them actually using them?
If anything, I need assistance with social skills and interview skills. I have Autism and these are both difficult for me. Are there courses/supports available for me to work on those specific skills?
Sorry for the half rant half question, I'm very frustrated that I feel like I'm actually trying to make use of the system and the system is failing us.