Upgrading using avios & waitlisted
Hi! I booked a return LAX-DUB saver flight and was hoping to upgrade to business class once i call them. I did this before and there was no issue. Instead, they said they can add me to a waitlist which we did. overall he mentioned it would cost 180k avios points for 2 people which we have on our account. I see other people get responses within 3-5 days if they have been upgrading. Is this the same when being waitlisted? Should I also email them and request the upgrade or is calling sufficient? I'm just not sure if the 3-5 day responses also apply to people being waitlisted? I see there are plenty of seats still avaialble and my flight isn't until September. Also, when I go to manage my booking I'm no longer able to access it so I'm hoping this is good news. Looking for any advice, if the caller having me waitlisted is just as good as me emailing the aerclub and asking for an upgrade or if this is overkill. Thanks!