u/Additional_Clue_5271

I am beside myself. I have never experienced worse customer service in my life ! These representatives just straight up lie ! I've been charged for almost a year for products Ive never received. I've spent hours and hours on the phone with these people who all lie and say it will be taken care of and they never do what they say. My bill gets higher every month when they say they will fix the issues and never do my phone keeps getting shut off and I've lost thousands in income as a result. I'm so frustrated I am seriously considering walking away and switching services are being a customer for over ten years. This company is unethical and disloyal and honestly criminal . I am would never recommend anyone use Verizon .

I was so pissed when I wrote this I didn't realize I forgot the word service in the title . Lol . I meant to say " worst customer service ever" .