u/Additional-Map-9567

Buying Team plan charges 2 licenses but gives only 1 seat

Hi all,

We just bought Team plan with Windsurf and it automatically charged 80$ for first month i.e. 2 seats. Same is in the invoice, where you see quantity 2, But when looking at current seats in settings it shows only one seat and requires us to buy again to get the 2nd seat.

Has anyone had a similar issue?

We are testing it for 2 key users before getting for whole team, but with this I am not keen on proceeding.

BTW, support contacted but still no response from Friday, not sure what priority support is, but 3 working days without answer doesn't look good to us.

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u/Additional-Map-9567 — 3 days ago