Claims denied due to primary insurance that I do not have.
Just for clarity, I have called my insurance that I have through my employer and they’re submitting a coordination of benefits update, but I’m looking for why this is happening suddenly?
I received a bill for an appointment from last week, which I have reached my OOPM so I was confused. I called and they said that UHC (the insurance I do have) denied the claim because I have a primary insurance that isn’t them (Medicare). I also had another doctor’s office yesterday ask me if I had Medicare when I gave them my updated insurance information. I have had UHC since January 1st 2026, it’s my first few months off my parents insurance. The office yesterday said that my Medicare insurance is coming back as active, but I have not had Medicare since 2011 and I’m not even eligible anymore.
I‘ve had ~20 claims process fine since the start of this year, and probably thousands of other claims via my parents insurance since 2011 and this is only a problem as of a few days ago. Do cases like this take a while to clear up? I have medicines being refilled next week, will the billing problems affect my ability to get my meds? Is there a reason like identity theft that would make Medicare think I was active with them?