u/Accomplished-Rain-52

I got a new phone back in March and have since used Facebook's app on it. A week ago when I went to Facebook from my desktop pc, I had a notification which I don't remember what it said, but I think it was regarding my account. I only remember it starting with "We think..."

So I immediately changed my password and logged out. Since this, I haven't been able to get back in.

It's over a week that I have submitted a video selfie. Yesterday I decided to try uploading my photo ID.

My guess as to why I'm locked out is because of my new phone. I didn't transfer the authentication app from my old one to this one.

Any ideas? If I don't hear from Facebook on submitting my ID, I don't know what else to do. I really need help. I want my account back.