u/Acceptable-Frame675

Concerns about Headway's Collection of Biometric Data for Identify Verification

Hello,

I've been using Headway as a therapist for years despite how problematic it has been at time. However, the recent policy for "identity verification" and the collection of biometric data through facial scans is an escalation of the tech industry's exploitation of personal data for profit.

I would love to hear from other therapists who are concerned and want to communicate this to the company. I will be sending the following statement to Headway, feel free to send around.

Headway's new policy to collect biometric and identification data on therapy patients is very concerning. It violates patient privacy and threatens the trust between patients and providers. It goes against professional standards and ethics rules for social workers and therapists, and there are clear HIPAA concerns. It is clear that this is an effort to gather data for the profit of the company and not to reduce waste and fraud as Headway is claiming. 

I was planning on expanding my use of Headway for my group practice with the addition of supervisory billing, but I no longer believe that Headway's policies align with the interests of therapists and my patients. 

This change will harm providers, patients, and ultimately Headway. It's unnecessary and I am requesting that Headway terminate the collection of identify verification immediately. 

reddit.com
u/Acceptable-Frame675 — 19 hours ago
▲ 6 r/therapists+1 crossposts

Concerns about Headway's Collection of Biometric Data for Identify Verification

Hello,

I've been using Headway as a therapist for years despite how problematic it has been at time. However, the recent policy for "identity verification" and the collection of biometric data through facial scans is an escalation of the tech industry's exploitation of personal data for profit.

I would love to hear from other therapists who are concerned and want to communicate this to the company. I will be sending the following statement to Headway, feel free to send around.

Headway's new policy to collect biometric and identification data on therapy patients is very concerning. It violates patient privacy and threatens the trust between patients and providers. It goes against professional standards and ethics rules for social workers and therapists, and there are clear HIPAA concerns. It is clear that this is an effort to gather data for the profit of the company and not to reduce waste and fraud as Headway is claiming. 

I was planning on expanding my use of Headway for my group practice with the addition of supervisory billing, but I no longer believe that Headway's policies align with the interests of therapists and my patients. 

This change will harm providers, patients, and ultimately Headway. It's unnecessary and I am requesting that Headway terminate the collection of identify verification immediately. 

reddit.com
u/Acceptable-Frame675 — 19 hours ago