u/6CHARLS9

For context nag pa upgrade ako ng BDO JCB Gold to Platinum thru their text offer. Then around April 29, nawala na yung JCB Gold ko sa BDO Online tapos lumabas na don yung JCB Platinum na for activation na. But the problem is di pa nadedeliver yung JCB Plat and wala silang text na idedeliver na or smth.

So question ko is if normal ba ito sa BDO? Tsaka based sa experience niyo, gano katagal yung time frame pag ka lumabas sa app until maging for delivery?