u/4momo401177

So we have a leader in training and today they were running one of their first shifts on their own. Security asked us to keep an eye on these two woman who had entered the store and said leader went and checked them out. They let me know over the headset not to sell them alcohol because they appeared drunk. When the customers came down to the self checkouts they of course had alcohol and I explained over the headset I wasnt comfortable refusing them so said leader said they would come down and deal with it. I tried to explain to the customers why I wasnt authorising their age verification but they shouted over me, swearing and cursing loud enough for all to hear and refused to let me explain and when my leader came down they just explained we have to be careful and authorised it for them! Then turned to me in front of these customers and said they’re not drunk just loud! Im sorry but what?! You said to me to refuse service, now acting like I made it up? I just been shouted and sworn at multiple cuss words thrown at me just for you to come down and let them have their way? Best part they didnt even have enough money to pay for the alcohol they just left with milk! So done with this crap…