New App update removes external battery charge status?
Jackery Support has posted below that this is a known iOS issue and they are working on a resolution to be released soon.
Original Post:
Just got 2.1.0 on iOS today. I have a 2000+ with 3 external batteries and a 5000+ with one external. With the new App update it no longer shows the battery charge percentage on external batteries, only the main unit. The actual screens on the units show the batteries are attached, but the app no longer breaks them out. Kind of annoying and I hope they bring that back.
/edit. Also I'm on latest iOS 26.5 that released on May 11th.
/edit 2. So I have now checked on the following:
iPhone 13 Pro, iOS 26.5, Jackery iOS App 2.1.0 - No expansion batteries listed
iPhone 12 Mini, iOS 26.5 Jackery iOS App 2.1.0 - No expansion batteries listed
13" M1 iPad Pro, iPadOS 26.5 Jackery iPhone App 2.1.0 - No expansion batteries listed
M1 Max MacBook Pro, MacOS 26.5, Jackery iPhone App 2.0.2 (3) - Expansion batteries all listed (both the 5000+ and 2000+)
After seeing it worked on the MacBook Pro using the iPhone app, I then updated the MacBook Pro's iPhone app to version 2.1.0 and ** poof! ** the expansion batteries are no longer shown on the 5000+ or 2000+.
Hoping it's just a bug, and not the plan going forward to not show your expansion battery status.