r/phfinance

My situation is this:

My payroll was connected to eSALAD, yesterday was my salary (Thursday) pero ang loan maturity talaga is May 8 which Friday today (note the account was not deducted yet) then I tried re-availing na yesterday even if alam ko na 3 business days pa and yes its my 4th time to re-avail

then when I sent the text yung reply is "Sorry, You are no longer eligible to avail this program call SB Finance to inquire Employee Salary Advance" so na shock ako kasi if incase na hindi pa settled yung last payment which is Friday pa nga dapat ang text messages is I have an existing loan pa or idk pero iba yung reply sa akin

so I was wondering if na experience niyo rin to nag email na naman ako today sa SB Finance waiting nalang din sa response nila

Thank you in advance!