r/palaceresorts

(Cancun)

We recently signed up for a membership with 80 weeks then after reading the contract realized it says it's only for 20 years. We cant use 80 weeks in only 20 years but I was told if we call we can extend the contract. Can anyone confirm, do we only have 20 years to use our weeks or does it extend?

We travel every couple years to The Grand in Cancun through extended family’s membership. Looking to get away this year without the kids, maybe with another close couple. Will be four adults in our early 40’s for a long weekend away. Looking for an option that’s fun, doesn’t have to be a party all the time but someplace with energy would be nice. What’s a good option for us, knowing that we aren’t looking for luxury costs - more like as nice as we can get at mid tier pricing.

Trying to decide between Moon Palace The Grand or the new Moon Palace Punta Cana for a January trip. Looking at either a swim up suite at the Grand Cancun or an ocean view room in Punta Cana (price is similar). Traveling with a 13 and 17 year old. Previously have stayed at Sun Palace, Beach Palace and Moon Palace Jamaica. Had a blast at all 3 but the kids are getting older and get bored...hoping that these bigger resorts will give them more to do. Any thoughts or advice would be appreciated!

Wondering if anyone has done this before. We are currently on our honeymoon and at Nizuc. The atmosphere is not great, no one alerted us that there would be a gymnastics competition this whole weekend. The service has been bad overall. We have 7 nights left and I want to truly enjoy my vacation.

Hi there, we are going to Moon Palace The Grand in June. Google indicates that there is a tennis pro at the resort and you can get lessons, but I’m not seeing anything on the website confirming that. Has anyone had private tennis lessons there?

Heading to the grand next week and looking for any tips and tricks to get the most out of it. 2 adults 2 kids (10/12).

Is it safe enough to drop off kids at water park and go do an adult date ? Or all kids must be supervised? We typically go to beaches resorts which has a drop off for kids so didn’t know if this was unique to them or all resorts.

We aren’t used to tipping (again beaches spoiled us), but we bringing tip money. Is there a rule of thumb of how much and when? Do you tip each drink or one time at beginning?

We brought our own insulated cups to beaches, do we do the same thing for moon palace? Or will they have cups ?

Thanks in advance. Brain is spiraling