Hello!
We are looking to move over from LogMeIn Resolve. I have some knowledge of N1 as a previous employer had it but that was years ago. Curious how well patch management and backstage mode work from those that are currently using the product.
We have tested Action1 for patch management and also ScreenConnect for remote connection. Just curious if N1 is on par with those.
In the ninja patch console is there a way to get more details about what the patch is.
From what Im seeing the patches (optional OS in this case) are generic names.
The PatchIDs are just Ninja generated ID numbers so I cannot corelate them to anything to get more detail
Example
| Patch Name | OS | KB | KB analysis | Category | CVE | CVSS | Devices | Reboot required | Release date | Patch ID |
|---|---|---|---|---|---|---|---|---|---|---|
| Dell, Inc. - Firmware - 11.20.1.9 | WINDOWS | DRIVER_UPDATES | 3 | Can request a restart | 4/12/2025 | 00970022-6364-4df8-8923-0eeb643508a4 |
If you Search for some of these you might get lucky and match them to something
But a lot of them mean nothing.
Is there some way to get additional details about what these optional patches are?
Im hunting for Dell BIOS updates, these show as optional updates from Microsoft so there are no KBs attached.
My client doe not want to use Dell Command Update
I'm 1660 miles away from where my business lives, went to let a vendor on a physical on-premises system today and was greeted with this.
im on a business trip/its not some sort of surprise term. I also manage the IT department/dont have a coworker competent enough to have done this. So the odds its related to my company requesting this are 0.000000..... percent.
worse yet I use a password manager. So I know there is not human error causing this.
worse yet the reset link doesnt send an email. I contacted support at 10am and was told at about 2pm password reset should work about 3pm.
which totally ignores "WTF IS GOING ON?"
