Companies just told me that when that out services are automatically renewed 12 month out into another 12 month contract that can’t be broken. It’s a cycle that once you are in you are in. And they stipulated that you have to inform them 30 days out of this or you just stuck for another year. No email or contact informing you of your year starting over. Do not trust these people
Is the franchisor over charging me excessively for this? We use MindBody and have three locations. Members can use their membership at any location and book through MindBody.
Renewed Mind͏body last spring after agonising about it for two months and now I'm regretting it again. Pricing keeps creeping, features I want sit behind the next tier up, and my members keep telling me the booking app is confusing.
I run a small pilates studio, two locations, around 220 active members between them. I need class booking that doesn't break, recurring memberships, waitlists, a member app that doesn't look like 2014, and basic reporting on retention.
What did you switch to and was the migration as painful as everyone warns?
Hi, I saw that 700 people got let go at mindbody.
If anyone who used to work for them, see this post, please message me.
I really need to ask some questions about the company.
It's really important.
Thanks