r/grubhubdrivers

you would think people would have enough respect not to walk up to your car to get their food…WRONG!

Was dropping off an order downtown and couldn’t find parking. The guy offered to meet me outside for me to hand him his order. He b-lines straight towards my car, as if he was going to open the door to get his food or I was gonna hand it to him through the passenger window

My last order, the woman was upset because I was taking too long to gather her order, meanwhile she was standing directly outside my driver door, waiting…

I think every driver is different here but me, its about safety and respect.

$3, $3, $5, $3 only two orders over $10 at $1 per mile. $22.10 in 1 1/2 hours. Who is accepting this crap? If any one is stop it. You are loosing money and making life miserable for the rest of us.

I dont usually drive for GH, but i have been doing delivery in general for about 6 months. i have 4.9+ rating on a competing service.

I noticed on a recent email detailing deliveries that a number of these only paid $2.00, no tip. I would never accept an offer like that. In fact, offers were consistently very high that day, and I stuck with GH for that reason.

From what i recall, i was supposed to get about $135 for that day but I actually got about $105.

Needless to say, wtf is this? How do i find an explanation?

Not getting any offers for the past week did get $30 for 3 hours and not orders even though the red zone is busy. And phone support says everything is good. Don't know why it's happening... is this something new?

Here I am wondering why my pay has been cut in half... i do the math and realize I'm getting WAY less than the 50 cents a mile I've always gotten.. called in to confirm, and they tell me "yes, you are being paid 30 cents a mile for delivery pay" when tf did this change and why haven't they told me of this change??!! 😑

Help! I accidentally turned on a VPN service while the grubhub app was on my phone(it was off) but im scared that this will cause trouble. Any advice would be appreciated-i am terrified 😨

I remember as recently as a year ago, GH was still a really good app to have in the arsenal. I’d get at least 1-2 very good orders per shift and about 10-20% of my weekly earnings would come from GH. And this was with a low acceptance rate not on a scheduled block.

Now I turn on the app and it’s dead, and when it’s not dead, it’s a constant stream of garbage. Not sure if it’s just my market or what. But I haven’t seen a single GH offer worth accepting in weeks. Everything I get is either $2-3 trash or less than $1/mile. And if it’s over $1/mile, it’s long distance and going somewhere I can’t get more orders.

I’m sure it’s better if you’re pro or premier or whatever. I just can’t bring myself to accept the trash they send to maintain any sort of tier though. Cherry picking still works pretty well on all the other gig apps, but it seems to be dead on GH, with the exception of abnormally busy nights.

Averaged $30/hour, how did yall do?

I've been ordering from GrubHub and other delivery services for a few years now. There are some times when it says the driver has my order and I literally see him sitting there in the parking lot. Or around the corner waiting. This is why the rest of the country needs to do with New York is doing and move the tipping option until after the delivery is completed. I'm not saying get rid of it all together. Just move it. It would hold the drivers more accountable. They would probably be nicer to us if they know their tip depends on it. Come on GrubHub let's be like the rest of society. The tip happens after the service is completed.

The last 2 deliveries the driver has ask me for a code. Problem I have never gotten a code from GH. Not an email, not in app, not a text. I just don't have a code to give them and they seem a bit upset about it

Yesterday there was a mission in area. Deliver________ without declining no more than________________________ and receive blank. Accpeted my first order, checked mission status GH says I already declined 1. Got to location of my second order GH said that I had already declined 2. Has anyone else noticed shady things happening during a mission making it difficult/impossible to complete.

https://preview.redd.it/agmw4l8n240h1.jpg?width=1080&format=pjpg&auto=webp&s=65dec4a4e478ec1230b4ce89ef8b9f2d58c3ae47

^^^For context, the offer was only ~$13 to drive ~30 miles one way. No matter how many times I rejected it, GH would send it right back to me until it finally stopped after 1/2 hour.

Apparently, this place sells custom-made bouquets starting at a minimum of $50 (majority of them go for well over $100)...🫠

I do wonder if this order was ever delivered and (if so) who was the sucker (driver) to deliver it, lol...

So this happened a few days ago.

I ordered Spaghetti Factory through GrubHub.

I watched the delivery driver pick up my order. He was actually early to pick it up, and we noticed he parked nearby for about 20 minutes just waiting for it to be ready.

He made it to our apartment early. No other stops after picking up my order, it was a straight shot to our house.

I walk outside after it says delivered. Instead of a big bag that says "Spaghetti Factory" on it, there is a little bag from Jimmy Johns, propped against the wall with one sandwich inside. I looked at it and set it back down. It wasn't ours.

I went back inside and checked the tracking. Still said "delivered" so I went back out and the sad sandwich was still there. So I looked out over the parking lot. The guy who delivered it was just sitting in his car, watching for my reaction.

I walked right up to him and he waved. I politely told him we ordered Spaghetti Factory and not Jimmy Johns. At this point he acted like he didn't understand English. So I brought him the sandwich. I tired to explain. He starts yelling that it's my sandwich. I keep saying no, and repeating what we ordered. He starts pointing at the sandwich demanding to know whose sandwich it is if it's not mine. So I say I don't know, it's not mine. Please just give us what we ordered.

He even had me trying to explain the building the Spaghetti Factory was located in, like he had never heard of it, never been there.

So I went and got my laptop. I showed him his name and picture, showed the route he took from Spaghetti Factory to our house.

He then goes to his car and says "I have it!" And pulls it out...of his back seat??

He was hiding it the whole time.

So I just want to be done with this whole thing, and I say "thank you" and try to leave. But the he starts talking about the sandwich again. Wants me to check with "everyone in the house" that it's not mine. As I'm closing my front door he's still asking what to do with this sandwich.

So my question is, is this some kind of scam? Did he buy the sandwich for himself, hoping I'd eat it unknowingly and he could keep my food? I just don't get it, it was so bizarre.