r/goodwill

I use to work between 3 to 4 maybe 5 days rare though. Now it's down to 2 days a week each week. You think my manager is doing this on purpose to try to get me to quit or something? Something is happening to one of my coworkers who went from 4 days every week down to 2 days maybe 3 max. And now my family is against me saying I'm not working 40 hours like they did when they worked, they are retired now. So hearing that is making me feel bad for working part time. But if I do work more hours and days I will be cut from my health care and snap benefits. That has me concerned too, just unsure on what to do here.

I dont get how they dont have a system that can automatically clearence an item ecspecially when clearence happens twice a week.

In the current 2026 budget, the Federal Government commits 13.7 billion dollars to workforce development programs. All goodwill organizations in the United States, through their retail sales, contributed 9.6 billion dollars to their Workforce Development programs in 2025. This number only accounts for the amount of money that Goodwill generates through revenue from stores to its workforce development programs.

I am currently at Goodwill and I’ve noticed a reoccurring theme- all the customers seem to be older women that don’t know how Goodwill actually does things.

Today marks 2 years working at the same location. i have never held a job for this long. It is embaressing as I am 30yrs old and nothing else going for me. I know it is just making minuim wage ,but at the end of the day i am greatful for a job .

I am sorry to say this but its genuinely making me a mean person while working because of the stress and how tired I am. I worked 7 hours and only got a 15 minute break. Id rather be a pricer or cashier or work at the front but they would never let me and i dont know what im doing wrong. now im only getting scheduled 12 hours a week and its fucking me up cuz i need to make money I wanna go to college and get a paralegal degree I dont wanna work in retail as a career long term.

I work at goodwill as a cashier and I have for about a year or so now. I’m really starting to get fed up with these customers. I’m not sure it is just the town I live in, but they absolutely trash the store every single day. I’ve never seen so many people with NO RESPECT and such entitled ness. It’s everyday. Let alone they are Letting there kids run around, these GROWN ADULTS TRASH the place . Can’t even put a cart back. Are all goodwills like this or is it just the town I’m in?

I've worked multiple jobs lasting a year or longer. I usually quit for moving to a new job. I've been working at goodwill for a month and it's AWFUL. I come from a progressive state that has a zero tolerance policy on gender discrimination in the work force. I'm Non-binary and have been having issues the whole time. I'm so tired of hearing 'well give me some time' from the managers and then they don't even try using the right pronouns. Instead they aggressively call me she, ma'am, miss, etc. A new person asked me if something was for boys or girls and the district manager sighed and grumbled under his breath 'its 2026' he seemed very irritated about it, which is ridiculous. My husband is a trans man and they are decent about it, there are still people that treat him poorly for it. When I complained that someone was being transphobic to me, I was told it's a me problem. But when said SAME GUY started calling my husband she, the managers actually did something. So they pick and choose what's fine, and it's absolutely disgusting. When having a CPTSD episode the manager told me I was over reacting and to 'not be butt hurt' HE LITERALLY TOLD ME THAT!! I was told I could get fired for gossip when it was something I witnessed, but when the transphobic guy was talking poorly about EVERYONE, customers included, all they did was talk to him about it. No write up, no being fired, nothing. They threatened to fire ME when this man doesn't do his job, talks crap about everyone, is shitty with everyone, but Lord forbid that a good person tries to get a problem solved. I've been tasked with multiple things that aren't apart of my job. I have to do lead work, but I get paid a retail job salary. Everytime I try to fix something that's wrong (sometimes the tags are mislabeled) the others get mad at me. I've been wanting to quit since I hit my second week. They literally don't care about you, they prefer to hire felons because if they're on parole they have to show up. I've been told this by a manager!! that they prefer the felons. I've seen at least 15 people quit after their first day or first week. And I don't blame them. I thought working at amazon was bad, but this is so much worse.

What does the life cycle of the products that we donate? How are prices placed? How do Ecomm items get designated as so? Are fabrics recycled? Also throw the craziest thing that you’ve seen someone donate!

I went into a goodwill SoCal I frequent once a week. As soon as I walk in one of my buddies I see there often and an employee friend comes up to me saying that one of the employees got fired yesterday due to a Signed statement him and I wrote about her. This statement claims that him and I were sexually harassed by this female employee? I truly had no idea what he was talking about. I have never written any sort of statement and have not seen or talked to this employee in weeks. The times that I have talked to her it was small talk mainly hi and bye. I’m not even sure if I ever gave her my name. There was multiple employees coming up to my friend and I while I was in there asking if we wrote this statement about her. We both said no and truly had no idea what this was even about. I even asked to see this statement so I can disprove it but they didn’t have any access to it. I was told this employee came into work the other day and HR was already there. They took her into the office and fired her and proceeded to walk her out. She then told the rest of the employees that it was because of this statement.

I’m led to believe this employee was fired for something else but maybe tried to blame myself and my friend to hide the true reason to her co workers? Truly this story didn’t make any sense to me. I did not like that my name was being brought up with these rumors that I am truly not apart of. Not sure if this calls for any legal action? Should I reach out to HR and tell them what happened? Or should I just let it be?

I’ve been working at my store for four months now as an RSA. Sometimes I work midday, sometimes I open. Opening shifts are never an issue for me as I get out almost always on time then. It’s when I do the midday shifts I get screwed over. Almost all the time.

For the last week and a half, I have been getting out much later than I’m supposed to. I’d be scheduled to clock out at 5, I don’t clock out until closer to 6 while the others who are supposed to clock out at 4, get out at 4 or a couple minutes after. I’m fully aware I’m supposed to bridge the gap between them and whoever closes, but that’s not supposed to include getting out way after I’m supposed to. The manager who closed Tuesday was surprised I was in 15 minutes past. When he was made aware of the issue, he was frustrated (bless that manager) and actually put more effort to get me out on time when he closes so I’m glad he’s putting in the effort to get out on time when he closes.

The first time it happened, it was one thing. But the second time, I kept getting told I was going to be counted down, but the manager kept forgetting to count me down (different manager). It was so bad, the closing staff had to help me find the manager so I can count down. My body wasn’t able to move after that. A 5 hour shift became nearly 6 and my boyfriend was worried sick. He had to pick me up because my legs couldn’t carry me home.

Has anyone else ever been in my situation where you’re forced to stay with zero warning? I don’t feel that I’m being respected as an employee at the store I work at and I’m at the verge of just quitting.