r/gohighlevel

Hi all,

I'm trying to register a US phone number via GHL/Twilio/LC and upon selecting a number and attempting to pay, there's a Persona ID verification step that asks for Passport/license/visa/etc.

I'm not a US citizen and don't have any of this documentation, even though I have a US LLC with EIN and therefore should have no problem with A2P verification.

But when I scan my Australian passport it says "country doesn't match" and I can't register the number.

Anyone know of any solutions to this? I think I need someone who has a US passport/license affiliated with my business in order to pass this verification step and actually register a number????

Cheers

Hey everyone — I run a done-for-you missed call SMS recovery service for local trades and service businesses (electricians, HVAC, plumbers, salons) built on GoHighLevel in Canada.

My A2P campaign has been rejected 3 times with error code 30909 — CTA verification issue.

My problem is my consent model doesn't fit the standard framework. The flow is: end user calls a local business, nobody answers, they get an automated text back within seconds. There's no web form because the customer never visited a website. They just called.

I can't add a "reply YES first" step because trades customers will just call the next business on Google. It kills the whole value proposition.

Has anyone gotten A2P approved for this exact use case? Specifically:

1. What opt-in method did you select?
2. What did you write in the consent description?
3. Did a different use case category make a difference?

Thanks in advance 🙏

Hi, my A2P Verification got rejected it’s error code is 30896, I’ve seen in youtube that every time it got rejected its better to buy a new phone number to increase the chances of getting approved is this true? And how to fix the error 30896?

Hey brothers,

I know there is some services to get around this but I heard they are just basic patches and break at the slightest complexity, anyone that has found a definitive solution?