Attempting to check in failed
See image. I am working on a project for school where I am required to use FOG Project to capture an image on a client1 VM in VirtualBox. I have successfully registered the machine on FOG and created an image. I then create a capture task. I then force start the task and launch my client1 VM. Everything works up until the screen you see in the photo. I have poured through FOG forums and have not been able to locate a fix. I continually receive the message "Attempting to check in.... failed". I need the capture to launch as one of the project deliverables is a screenshot of Partclone working.
I am not sure what I am doing wrong and need advice on what I can do. Please keep in mind I am a complete beginner with FOG and my only experience is limited to the step-by-step instructions included in the project.
Thanks in advance