
I am a completely legitimate buyer (not seller) on eBay and I just received an email that said my account has been permanently suspended due to buyer abuse and having multiple suspended accounts (which is absolutely not true). I just got off the phone with customer service and she said she couldn't provide any details at all and I would have to look into my other accounts and see why they were suspended and address that. The more questions I asked the more she kept dodging. When I asked if I could speak with the supervisor or someone in charge of this department or decision she said that she is the head of the suspension department (or something like that). She wouldn't provide me any information as to why my account was suspended exactly, no details at all; only that the account was flagged for buyer abuse and duplicate suspended accounts with my info, which is absolutely incorrect and untrue. I tried explaining this to her over and over again, but she repeated herself like a broken record just saying she couldn't provide any information, that "eBay does not make this decision lightly", (yea right), and finally saying that I will be completely unable to use eBay for buying or selling in any way in the future with any email address. This is absolutely crazy. I've had one account and one account only and it's been active since 2015. I use eBay all the time for buying and to say I'm frustrated is an understatement. What can I do?