r/avaya

▲ 2 r/avaya

I'm working with a old virtual machine windows server 2016 voicemail pro server v9.1.7.0b5 that I'm trying to migrate to a newly built virtual machine running windows 11 pro. I had issues with VM Pro installing on the new machine, giving errors about IIS errors, or missing files. I've since resolved this issue, and have gotten the VM Pro program installed on the new machine.

My issue is despite changing managers voice-mail ip address from the old 10.x.x.2 to the new machines ip 10.x.x.20, system status reports that voicemail pro is not linked/running. During troubleshooting, I used the broadcast ip for voicemail in manager of 255.255.255.255, and then system status did report a link to voicemail pro. However opening voicemail pro>mailboxes nothing populated there, and the calls where not flowing per the AA campaign, they just rang indefinitely and didn't register in system status.

Any help, tips, or ideas would be greatly appreciated, as I'm getting frustrated with this specific migration. No changes where made in versions of voicemail pro, manager, or IP office, and the old setup was backed up and restored to the new machine. Directories where copied, really just the machine IP address is the only change. Thanks

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u/metalmusic89 — 13 days ago