My boss told me to make our Confluence content useful for IT request answering. Spent like 6 weeks trying to do it and it failed. Tbh the premise was reasonable: we have a couple thousand IT runbook articles in Confluence, the team writes them well, surely we can layer something AI on top and have it answer the dumb questions for us.

What I learned that I think is worth sharing:

First the obvious. Confluence content is f***ing messier than you think! Out-of-date pages, duplicates, half-finished drafts that nobody archived, articles written for one team that get found by another, etc. Pulling it through any AI layer requires either a serious clean-up first or some kind of dating/owner metadata so the AI can prefer fresh content. We did the cleanup, took a month.

2- a lot of the actual employee questions arent in Confluence at all. A) because my company is cheap and hasn't given everyone a Jira/Confluence seat yet, B) people just don't use it. Theyre in the threads. Slack threads, email threads, jira ticket comments. The stuff that actually solved a problem at 4am six weeks ago is in someones DM with a senior engineer, not in a wiki. So a Confluence-only RAG layer hits the easy questions and misses the gnarly ones.

If you are about to do this, do the Confluence audit first. Your future self will thank you! :)

(btw, for us specifically, my boss ultimately agreed that my salary is more valuable than trying to automate something that there are pretty good tools out there for already. There are at least like 3-4 good ones. We chose Risotto because my boss liked how snazzy it is. IT did bridge the gap between slack threads and Confluence content together. It doesnt fix is the underlying problem which is Confluence messiness. but its another layer over a problem the org still needs to deal with eventually.)

Major outage across most of their apps. Possible cyberattack?

I was told by an Atlassian support member that free sites are deleted due to inactivity after 40 days. I know that I made an edit on one of my pages 23 days ago. Yet, my Confluence site is gone.

Being a free member, I no longer have the option on the Contact Us page to open a ticket. I can only "Ask the Community", which will be no help to me.

Anyone know how I can contact them? This site was my backup. My laptop crapped out and I was going to the site to gather the data I already lost.

Why is the company that just published a $161B "AI fragmentation" report ALSO the company selling three of the most-failed AI workflow tools I track?

Atlassian dropped a big report yesterday called State of Teams 2026.

Their headline finding: companies are wasting $161 billion a year on AI tools that don't talk to each other. Only 4% of companies are actually getting value out of AI. They're calling it the "fragmentation tax."

Cool. Real problem. I agree.

Then I remembered Atlassian sells Jira. And Confluence. And the whole "team workflow" stack that's supposed to fix this exact thing.

So I checked the AlignAI archive. 22,821 SMB tool reviews, real users, no vendor decks. Here's how Atlassian's own tools score:

• Jira fails 45% of the time
• Confluence fails 46% of the time
• Asana fails 50% of the time

Atlassian just published a report about the cost of broken AI workflows... while selling three of the most-broken AI workflow tools I track.

It's like Marlboro publishing a study on lung cancer.

The fragmentation tax is real. It just turns out the people writing the report are also the ones cashing the checks.

What's the most "professional" tool in your stack quietly costing you the most?

Is it possible for ChatGPT to read/create ideas from/to Product Discovery via the Atlassian Rovo GPR app integration?

If not, is there some other way I can connect PD to an AI?

If you plan to visit, don't bother as this is a waste of time. Atlassian pretty much read the documentation available on the website and did not provide any new information.
Spent more time bragging about Rovo (without any real-world examples) than answering questions. If you have questions, go with tickets to support.

​

I’ve been testing Atlassian Rovo, and while the "AI Agent" hype is real and in some cases it is good, the governance implications are honestly terrifying.

Is anyone else worried about these three things?

Workflow Chaos: We’ve spent years perfecting Jira automations and guardrails. Now, AI agents are essentially creating "shadow workflows" that bypass the logic we’ve spent thousands to build.

The Access Paradox: These agents have massive reach. It’s scary how easily they can surface context from sensitive resources that the prompting user shouldn't actually see, simply because the agent has site-wide indexing power.

The Identity Void: This is the biggest red flag. When an AI agent leaks data, whose identity was used? * Does the audit log blame the user who prompted it?

The admin who installed it?

Or is "Agent Identity" a total blind spot in our current access policies?

We’re giving these agents more access than our senior architects, but we have zero way to govern them under "Least Privilege" rules.

Are you guys actually rolling this out to production, or is the lack of auditing a dealbreaker for you?

When adding new comment to a ticket in your Jira software, the textfield is expanding, so there is like a small space left to see other comments.

Working in IT is literally copy paste comments, so making this like that makes the app completly unmanagable. Literally this was the only feature which was making your app bearable but it looks like now you have gathered your "best people" to figure out the most annoying, useless feature ever created by mankind

Is there an option somewhere to limit the textfield for new comment? I'd rather see new textfield as one liner than see the fraction of previous comments.

Like really, for testing purposes, hire some people who actually are using this app.

Unbelievable.

Hi guys, my company only allow github copilot and for one project we are using bitbucket as a remote vc repo.

In github there is default code reviewer feature that we can automatically ask. Does bitbucket have similar feature, if not should i develop MCP server?

It's free. I built it for myself and figured other people might find it useful too.

Wanted to share a side project I just launched. It's a Jira app that automatically writes your daily standup by reading your tickets and GitHub activity, then posts it to Slack or Teams

Marketplace link: https://marketplace.atlassian.com/apps/542311656/auto-standup-bot

Quick demo: https://www.youtube.com/watch?v=ES-rX_oDP_c (doesn't show automation but it shows the setup)

Would love any and all feedback or suggestions. Happy to answer questions about the build too (it's built on Atlassian Forge with React + TypeScript).

For the last few years I’ve been spoiled rotten by GitHub’s gh CLI. gh pr create, gh pr list, gh repo clone never leave the terminal, never touch the web UI for the boring stuff. It just works.

Then work happened, and work uses Bitbucket Cloud. And Bitbucket… does not have an official CLI. There’s the REST API, there’s curl, there’s a handful of half-abandoned community tools, and there’s the web UI that I’d rather not look at. So every PR became a context switch back to the browser, and every “list my open PRs” turned into a clickfest.

So I built one: bb a Bitbucket Cloud CLI that tries to feel simular to gh.

Repo: https://github.com/0pilatos0/bitbucket-cli
Docs: https://bitbucket-cli.paulvanderlei.com

And yes — I’m fully aware of the irony of hosting a Bitbucket CLI on GitHub. In my defense, have you tried discovering an open source project on Bitbucket lately? Exactly. (Also: PRs welcome, even if you have to use gh pr createto send them. 😂 )

Happy to hear feedback, feature requests, or war stories from anyone else stuck in the Bitbucket-at-work / GitHub-at-home dual life.

It's Wednesday. Your CEO asks why the Q3 launch slipped two weeks.

You open Atlassian Roadmaps. It shows ten epics in a timeline. None of

them are connected. There's no critical path. There's no baseline you

saved last sprint to compare against. You can see WHAT slipped, not

WHY. So you go to the Marketplace and discover that every Gantt plugin

charges $1.50–$2.50 per user, billed from user 1, and your 5-person

team is suddenly looking at $66 to $125 a month for a chart.

Most teams either pay it through gritted teeth, or live without and

keep guessing. The "cheap alternatives" further down the search are

mostly 2-star apps with 2018-era screenshots.

There's a third option as of last week.

What you'll see when you open it

================================

The whole project on one screen:

- Spreadsheet on the left (key, summary, assignee, dates), Gantt on

the right

- Drag a bar to reschedule — the change writes back to Jira instantly

- The bars on the critical path are red. The one causing your slip is

the one with everything red downstream of it

- Saved a baseline two weeks ago? Ghost bars overlay the chart so you

can see the drift, task by task

- Drag from the end of one bar to the start of another → dependency

arrow, auto-detects FS / SS / FF / SF

- One click → "Standup mode": filters to active sprint, hides done,

flat view, day zoom, sorted by assignee. Run your standup off it.

It runs entirely inside Atlassian Forge. No external server, no data

leaving your tenant, no credit card to install, no trial expiry.

Pricing

=======

- Free for everyone right now (paid launch is Aug 1, 2026)

- Free FOREVER for teams up to 10 users — not a trial, the actual

free tier

- $1.20/user/month for 11–100 users (about a third of BigGantt)

- Scales down to $0.04/user at enterprise headcount

Try it without installing

=========================

Live screenshots from a real Jira project (no install, no login):

[link in first comment]

2-minute screen recording of the auto-scheduling and critical path

in action: [link in first comment]

If it looks right, the Marketplace install is 30 seconds. Forge

deletes everything if you uninstall — there's nothing to clean up.

Honest stuff

============

- It just shipped. Zero reviews on the Marketplace yet. Be the first

to leave an honest one (good or bad)

- 3.15.1 has the resource-leveling UI in place but the backend isn't

wired yet — that lands next release

- Cloud only, no Data Center build

- Best-effort support via GitHub issues, not enterprise SLA

Disclosure: I'm the publisher. Posting here because the pricing gap in

this category has been a Jira-team complaint for years. Atlassian's

policy means I can't ask for installs or reviews directly — just

showing it exists.

Curious what the rest of you do

================================

For those of you on BigGantt or WBS today: what's the ONE feature that

keeps you on it that's worth $1.50/user/month? Trying to figure out if

that's a real moat or just switching cost.

https://preview.redd.it/up1xt7mfgdxg1.png?width=1840&format=png&auto=webp&s=4f10934634c4b8f0d483b9d1aedd9cfbdd6330d2

Best place to quickly learn about administration of Bitbucket and Bamboo? I have a decade as Jira/Con admin, but just joined a team that uses both and I’ve not had to admin them before. Need to ramp up quick. TIA

Hi, guys, I'm an author working on completing a trilogy and focused on writing more trilogies in the future along with standalone novels.

Has anyone here used Trello specifically for:

• Worldbuilding (locations, their meanings, connections)
• Character Profiles
• Outlines for Individual Short Stories, Novels, and Trilogies where various outlines would need to be tied together into some kind of single folder somehow

So far I've created a Save The Cat Beat Sheet mock-up outline but not sure how I'd use Trello to create Character Profiles, Worldbuilding notes, or how I could use it to tie together multiple novel outlines and notes into one folder or unit or project folder somehow for easier reference.