r/ZephyrusM16

▲ 4 r/ZephyrusM16+2 crossposts

GU604VI Please if this has happened to anyone before help

I bought this 2023 m16 as used working good i used it for the first day and it was working like a beast but then the second day it decided to freeze up every time i cant even use it for more than 5 mins without freezing
I used another nvme
Tried other ram
Clean installed windows 2 times off of 2 different drives
Doesnt freeze in bios
Sometimes freezes in recovery mode
Please if have any questions answer and if this has happened to anyone i beg of you tell me because its finals month i need this to work ASAP
I am losing sanity
Edit: something very important i forgot to mentions is that my drive response time sometimes spikes to 4000ms and ive seen it as high as 16000ms

u/Zealousideal-Map995 — 1 day ago
▲ 3 r/ZephyrusM16+2 crossposts

Hi everyone, I’m looking for help with a specific charging issue on my 2023 Zephyrus M16 (GU604).

The Issue:

When I plug in my Anker 100W PD charger (Anker Nano A2679) or even a 65W Dell PD charger into the right-side USB-C port, the laptop intermittently cycles between "plugged in" and "on battery" mode after some time.

The left-side USB-C (Thunderbolt 4) port does not have this issue and charges consistently with both chargers.

When it switches, I sometimes notice the screen flicker as it changes refresh rates (e.g., from 240Hz to 60Hz).

I am currently using software to limit my battery charge to 80%, but the cycling happens even before reaching that limit.

What I've Tried/Observed:

Tested multiple chargers: Same behavior with Anker 100W and Dell 65W on the right port.

Cable check: I’m using high-quality 100W+ rated cables.

Port difference: Some users mention the right port is connected to the dGPU while the left is connected to the iGPU.

Has anyone else experienced this specific behavior only on the right port? I’ve read that this might be a protective measure where the charger/port disconnects due to heat under sustained 100W load, or it could be a firmware issue.

Is there a known fix, or is this a limitation of how the right port handles PD compared to the left Thunderbolt port?

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u/Background-Mail4141 — 10 days ago