Wellington ED vs Wakefield Hospital
I am just shy of 4 weeks post surgery for a hysterectomy and had some unusual bleeding that Health line felt warranted an ED visit. Arrived at 1050, triaged at about 11. Left in the waiting room for about an hour and a half. Finally called through and given a bed in the ED area.
All this felt totally ok. But then the real waiting began.
I was seen by a nurse and a canula inserted (so so so painful) so they could take bloods. The nurse then said she was off to lunch. Cool cool. After another hour a doctor came in, felt my tummy, had a look and located the source of the bleeding. I needed to be seen by gynaecology but they had just accepted another patient so I had to wait for a while, probably an hour. Again, that felt ok.
FIVE hours later, and no update. Sitting there absolutely starving, no water, no food.
Called the nurse in and asked for an update. Found out that there was a huge backlog and there were six others waiting for gynaecology also.
I get they are busy but damn. I was also a pretty ok patient compared to others there (yelling, threatening and security called multiple times).
I guess part of my issue here is that my surgery was a private surgery. It was done at Wakefield. It really highlighted that even if you are fortunate enough to have private medical insurance and get these surgeries quicker, you are still at the mercy of the public system when things go wrong, particularly on a weekend or holiday.
I really feel for the staff at the hospital. The abuse was insane. They coped so well, security was so calm and tried hard to diffuse the situation. Hats off to them.