Warranty Help - Dreaded UA80F Transmission Failure
In 2023 I purchased a used 2019 Toyota Highlander Limited Platinum V6 AWD from a Toyota dealer in FL. Little did I know, there is a common transmission failure that happens to many V6 Toyotas around this gen.
Had an argument with the finance dept after I denied the $8,000 dealer warranty and the gap insurance. No joke, the guy actually yelled at me because I wouldn't budge on it, then after speaking with the manager they made him apologize and find another person to finish signing off with us. Signed papers showing that it comes with the manufacturer used warranty (as far as I can tell is 7 Years, 100k miles powertrain) and no dealer warranty. Forgot to ask for the warranty paperwork, but got the paperwork I signed.
Moved out of state early 2025.
Fast forward to July 2025 at 85k miles, shop confirms that there is a transmission whine and I didn't have the money to fix it and somehow didn't consider the warranty. So I tried to let it ride out a bit.
Now, yesterday I began to REALLY feel it fail. Took it to a Toyota dealership and they say it looks like the prior dealer never activated the warranty and they can't start a claim now.
What can I say to the FL dealer or Toyota to get them to sort this issue out, I need to know the right words or consumer protections that will get them to do something about their failing product and honor what I signed. Any help is much appreciated.
TLDR: Bought Highlander, financing was unprofessional and didn't file warranty paperwork, I flubbed and didn't get warranty in hand, ends up rearing it's ugly head after moving out of state, what do?