Bosch B9512g panel onboard ip not working.
Any Bosch experts here?
We have a B9512g panel and the onboard ip port has stopped working. It does light up and look like it’s connected but the board is not pingable, and it does not send out anything to the monitoring station. Everything else works perfectly. We can connect via the usb. We were once able to connect as it was programmed from the clients RPS server. IT says nothing has changed on their side, of course.
The diagnostics show error on both the wan and lan and disabled. We have a bv426 on the panel sdi2 as well which is working fine, it links the panel to the Lenel server. If I swap the ports the problem stays with the onboard ip and the bv426 works on either.
Before I try to factory reset the panel and reprogram it again locally is there anything you would suggest me checking to verify that it is the onboard IP port?
Cheers