r/RepairBoard

Repair technicians: if you could design the perfect repair shop software, what would it include?

u/RepairBoard — 11 days ago

RepairBoard 1.3.0 — Capacitor Workflow Update | Enhanced Repair Tracking and System Improvements

u/RepairBoard — 18 days ago

RepairBoard 1.2.0 — Capacitor Stability Update | Performance Improvements and System Optimizations

u/RepairBoard — 18 days ago

RepairBoard 1.1.0 — Capacitor Update | Improvements to Repair Workflow, Messaging and Dashboard

RepairBoard 1.1.0 — Capacitor Update

This update introduces improvements to the repair workflow, messaging system and dashboard analytics.

The goal of this update was to improve day-to-day usability for technicians working with large repair queues.

Improvements

🔧 Repair Workflow

• Faster repair creation interface
• Improved repair status transitions
• Better visibility of repair progress
• Improved technician notes handling

💬 Internal Messaging

Updates to the team chat module include:

• Faster real-time message delivery
• Improved channel loading performance
• Better message history handling

📊 Dashboard Improvements

The dashboard now provides clearer performance insights:

• Improved revenue tracking calculations
• Better visualization of repair statistics
• More accurate transaction summaries

RepairBoard 1.1.0 — Capacitor focuses on improving stability and usability across the core system modules.

reddit.com
u/RepairBoard — 18 days ago

RepairBoard 1.0.0 — Capacitor Release | All-in-one CRM Ticketing System for Repair Shops (Repairs, Inventory, Buyback, WhatsApp & Messenger Integration)

🔧 RepairBoard 1.0.0 — Capacitor Release

Today we are introducing the first official release of RepairBoard.

RepairBoard was built inside real repair shops to solve the daily operational problems technicians face — repairs tracking, customer management, inventory, communication and reporting.

Version 1.0.0 — Capacitor represents the stable foundation of the platform.

Below are the modules currently live and operational.

Core System Modules

🔧 Repair Management

The core of RepairBoard.

Technicians can manage the complete lifecycle of repair jobs:

• Create and assign repair tasks
• Custom repair statuses
• Attach parts and labour to repairs
• Multiple payment methods
• Refund handling
• Technician notes
• Full audit history of changes
• QR / barcode repair tickets
• Automatic invoice generation

Everything about a repair is tracked in one place.

👥 Customer Management

RepairBoard stores a complete customer history so technicians always know the full background of devices and previous repairs.

Features include:

• Customer profiles
• Repair history
• Business customer accounts
• ID document storage
• Contact management

📦 Inventory & POS

Inventory is directly connected to repair jobs.

Features:

• Product catalog
• Stock tracking
• Product categories
• Supplier management
• POS sales
• Purchase tracking

Inventory automatically updates when parts are used in repairs.

💰 Buyback & Trade-In System

RepairBoard supports device buybacks and trade-ins.

Includes:

• Device buyback orders
• Admin-controlled price lists
• Trade-ins with condition grading
• Photo uploads for device condition
• Quoted value calculations

📊 Business Dashboard

RepairBoard provides real-time business analytics.

Includes:

• Revenue tracking
• Profit metrics
• Repair success rate
• Order statistics
• Transaction analytics

This helps shop owners understand performance at a glance.

💬 Internal Team Chat

RepairBoard includes a built-in messaging system for repair teams.

Features:

• Team channels
• Direct messages
• Real-time communication
• Pinned messages

No external chat tools required.

📱 WhatsApp Business Integration

RepairBoard integrates directly with WhatsApp Business API.

Features:

• Receive WhatsApp messages inside the CRM
• Reply to customers directly
• Store conversation history with customer profiles

📘 Facebook Messenger Integration

Social media communication is also integrated.

Includes:

• Facebook Messenger inbox inside the CRM
• Direct replies to customers
• Conversations linked to customer records

🔍 IMEI Device Lookup

RepairBoard can automatically detect device models from IMEI numbers, reducing manual entry errors and speeding up repair intake.

🧾 Labels, Tickets & Invoices

RepairBoard automatically generates:

• Repair tickets
• Barcode labels
• Printable invoices
• Repair documentation

📋 Spreadsheet Mode

For high-volume repair operations, RepairBoard includes a spreadsheet-style interface allowing technicians to manage repairs efficiently in bulk.

⚙️ Company & User Management

RepairBoard is a multi-tenant platform where each repair business has its own workspace.

Includes:

• Owner / Admin / Member roles
• Company profile configuration
• Team invitations
• VAT & currency settings

RepairBoard 1.0.0 — Capacitor establishes the foundation of the platform.

Built by technicians.
For repair businesses.

reddit.com
u/RepairBoard — 18 days ago

RepairBoard Development Roadmap — Marketplace, Kanban Workflow, RFQ System and Repair Community Forum

RepairBoard Development Roadmap

Now that RepairBoard 1.0.0 — Capacitor is live, development continues toward expanding the platform into a full ecosystem for repair businesses.

Below is the current roadmap for upcoming major platform modules.

Q2 2026 — Parts Marketplace (MVP)

The first major expansion will transform RepairBoard from a CRM into a repair industry marketplace.

Repair shops will be able to buy and sell parts directly between each other.

Planned features:

• Supplier storefronts for repair shops
• Listing parts from existing inventory
• Live search across suppliers
• B2B order creation and tracking
• Supplier public profile pages
• Marketplace dashboard
• Basic reputation rating after completed orders

The goal is to allow repair shops to source parts directly from other repair shops instead of relying only on external wholesalers.

Q3 2026 — Kanban Repair Workflow

Repair technicians often prefer visual task management.

The upcoming Kanban module will introduce:

• Drag-and-drop repair workflow board
• Custom workflow columns
• Visual repair cards
• Inline editing
• Technician assignment swimlanes
• Work-in-progress limits
• Saved board filters

Shops will be able to switch between:

Table view
Kanban board
Spreadsheet view

Q4 2026 — RFQ & Supplier Reputation System

To improve trust and procurement efficiency, RepairBoard will introduce a Request For Quote (RFQ) system.

Repair shops will be able to post requests such as:

"Need 5× iPhone 14 screens by Friday."

Suppliers will respond with quotes, and buyers can compare offers.

Additional features:

• Quote comparison interface
• Supplier ratings and reviews
• Fulfilment reliability metrics
• Verified supplier badges
• Private supplier catalogs

Q1 2027 — Repair Community Forum

RepairBoard will include a built-in technician knowledge community.

Features planned:

• Threaded discussions
• Device-specific repair categories
• Tools and techniques discussions
• Business advice section
• Best answer voting system
• Image and video attachments
• Reputation scoring for technicians

The goal is to build a global repair technician knowledge base.

Long-Term Vision

Future expansions planned for the platform include:

• Group buying pools between repair shops
• Real-time inventory synchronization
• B2B credit lines between businesses
• Financial reconciliation tools
• Distributor hubs for large suppliers
• Mobile applications
• Public API for integrations

RepairBoard is being built to become a complete operating system for repair businesses.

reddit.com
u/RepairBoard — 18 days ago