r/PetSmartGroomers

▲ 3 r/PetSmartGroomers+1 crossposts

Hey fellow mobile groomers,

I've been building a web app specifically for mobile pet grooming businesses and I wanted to share what's in it so far and — more importantly — hear from you about what features would actually make your life easier.

Here's everything it currently does:

SCHEDULING & ROUTE MANAGEMENT

- Day-view calendar showing all your appointments at a glance

- Multi-pet bookings — book multiple pets from the same client in one go (each with their own service, duration, and price)

- Route ordering — drag and arrange your stop order for the day

- One-click route optimization to sequence your stops efficiently

- Add route notes per appointment (gate codes, parking spots, etc.)

ON-CALL VISITS

- Special booking type for on-call / last-minute visits

- Automatically requests a 50% advance deposit from the client before confirming

- Booking stays "Pending Payment" until the deposit is paid

- If the client hasn't paid 1 day before the visit, the appointment is automatically cancelled

- Reduces no-shows and last-minute cancellations

CLIENT MANAGEMENT

- Full client profiles with contact info, address, and notes

- Client history: every past appointment, service, and invoice in one place

- Active/inactive client status

- Lifetime value tracking per client

PET PROFILES

- Multiple pets per client

- Breed, species (dog/cat/other), allergies, and aggressive flag

- Allergy warnings visible on job cards so you never forget

INVOICING

- Auto-generated invoices when you mark a job complete

- Manual invoice creation for any situation

- Line items with description, quantity, and unit price

- Tax and tip support

- Draft → Sent → Paid → Overdue workflow

- Printable receipt page for every invoice

- Advance deposit invoices for on-call visits (separate from the final invoice)

STRIPE PAYMENTS

- Each groomer connects their own Stripe account (just paste your Stripe keys in Settings)

- Generate a payment link for any invoice with one click

- Payment links can be copied and sent via SMS or emailed directly to the client

- Stripe Checkout handles the payment — no card data touches your server

- When the client pays online, the invoice is automatically marked as paid

- For on-call visits, paying the advance deposit automatically confirms the booking

EMAIL INVOICING

- Send invoice emails directly to clients (uses your own Resend/email setup or a platform default)

- Professional HTML invoice template with your business name

- "Pay Now" button embedded in the email

TEAM / SUB-USERS

- Add team members who can access the app under your account

- They see your clients, jobs, and invoices as if they were you

- Role-based permissions (what each sub-user can see/do)

MARKETING (beta)

- Email campaigns via Resend integration

- Use your own domain and sender name

- Campaign history

SETTINGS & PROFILE

- Business name, phone, address, bio

- Stripe payment configuration (per-account keys)

- Email/marketing configuration

- Dark mode support

DASHBOARD

- At-a-glance: revenue this month, today's jobs, active clients, average job value

- Next upcoming appointment highlighted

- Recent jobs list

WHAT I'M TRYING TO FIGURE OUT:

This is built for mobile groomers specifically (people who drive to clients rather than running a salon), but I'd love to know:

  1. What is the single most painful part of running your mobile grooming business day-to-day?

  2. Is there a feature here you'd actually use, or does it solve a problem you don't have?

  3. What tools are you using right now (spreadsheets, another app, pen and paper)?

  4. Would you want SMS reminders to clients before their appointment?

  5. Any feature that's a must-have before you'd consider switching to something new?

Not selling anything — genuinely trying to build something useful and want real feedback before I keep building in the wrong direction.

Thanks in advance!

reddit.com
u/Fun-Suspect4060 — 10 days ago

Hi, I've been at Petsmart for a few years and am now transitioning from being a bather to a groomer. I'm just curious if there's any interest out there in forming a trade-based grooming union?

I love my job. I love working on dog and my coworkers are awesome. But the everyone is suffering from burnout and some of Petsmart policies are ridiculous. So anyway, I think a union could really improve some of those things. Any thoughts?

reddit.com
u/Ecstatic_Biscotti_83 — 10 days ago
▲ 4 r/PetSmartGroomers+1 crossposts

I’m going to cat academy 3 day this week, but working 2 regular days. I do 7-8 dogs normally, and my hourly is only $16. I haven’t cared bc I always commission out way more, but I busted my butt Monday, and I got to thinking, am I getting paid for that? I did 8 dogs including a giant breed, had several very large tickets, so I’d be pissed to find that I’m only paid $140 for all that work. Can/will they pay me in a way that my training hours don’t screw up my commission? I’m gonna be irritated working Saturday coming back if I know I’m not really getting paid for the work. I could sit around and do like 4-5 dogs for that.

reddit.com
u/No-Awarenesss — 9 days ago

Tips for drying dogs ?

I have been working as a bather for the past month and I am struggling with drying dogs quickly, specifically furminators. My Salon lead says it should take no more than 30 minutes maximum to dry a dog well even if they are fighting it but the other day I had a Husky Furminator and it took well over a hour to dry and completely ruined my day.

My SL is starting to become frustrated as I have already received two complaints about sending damp dogs home and I feel like he has started to give up on me and focus his attention towards the other new bathers.

I have focused on towel drying as best as I can, going slow with the dryer and focusing on specific areas. I have also tried to use the kennel dryer when I can but this seems to only help with shorthair breeds.

reddit.com
u/JDarkspanner — 5 days ago