r/PandaExpress

Literally every time I scan at the register to earn points for some reason their system automatically deducts points and redeems them even if you didn’t manually redeem anything in the app. I caught it the last couple times when I saw the total $0 at the register. I haven’t been in a while so it completely slipped my mind and I wasn’t paying attention. I’m trying to save up to redeem for the plates. How the hell am I supposed to do that if Panda keeps redeeming my points for me like this. I’ll never make it to 1750 at this rate. It’s like they’re resetting my progress. The employees should be aware of how this rewards system works and ask people if they want to use their points. A whole 300 points gone. I’m so mad right now.