
Why are they like this?
I used to get takeaway pastries from them whenever I craved something sweet, it was my go-to dessert spot. But recently, I came across a post here about how the owner replies to Google reviews. Curiosity got the better of me, and so down the rabbit hole I went (wasted 30 minutes and ruined my mood).
Honestly, I’m appalled. The owner takes zero accountability and comes across as outright arrogant, and the gaslighting was so triggering.
Long story short, I won’t be buying from them again. I don’t want to support a business run with that kind of attitude. There are far better ways to handle criticism and this isn’t it. Ironically, it's left a sour taste.
Have any of you had a bad experience at their cafe?