r/Express_VPN

I have noticed that even when the VPN is switched off, a process called 'expressvpn-service.exe' is constantly receiving large amounts of data, usually at around 25 kB/s (which doesn't sound like much but comes down to 2GB every 24 hours). Not a huge problem where I am now; but I am regularly in places where my only connection is over mobile satellite and then this starts to count. Anybody any idea why this is the case and what I can do about it? I am not looking forward to manually switching off the process that I will then have to manually switch on again when I want to use ExpressVPN.

Hello there,

I think this may be a problem from my PC or adapter here. I installed the latest version of Express VPN for windows (up to this date) in my laptop (windows 10) and pc (windows 10). In my laptop everything seems to work OK, I was able to connect from Russia to Los Angeles 1 and San Francisco. My PC, on the other hand, connects and disconnects constantly and I can't seem to pinpoint the trouble. I am using a wifi adapter that may not be the best quality, so any suggestions here would help (this forum sometimes gives more answers than customer support).

The connection using Android app is OK in all Los Angeles locations except Los Angeles 2 (when connecting to the mobile wifi). It is also good connecting to San Francisco.

I am in Central Russia. Yesterday we went to the Victory Day parade and the connection was good too, although it was super slow at some moments.

Any ideas?

After being forced to update to the latest version of the express vpn windows app and having to deal with some very questionable UI changes and connection issues on top, the app now required me to login again every time I restarted my computer. Absolutely horrible user experience. So I thought let's do a quick full reinstall. Uninstalled express VPN and went to the website to download a fresh copy, website just looks overloaded with junk and services no one needs. I simply cannot find an option to download the app without signing up for another subscription. Wherever I click on download software I am brought to the same exact screen suggesting me to buy a subscription. No login option, nothing. I was on a yearly plan, but good lord this is going into a very wrong direction.

I don't want express keys, ExpressMailGuard or Express AI, I want a working VPN app which is reliable, easy to use and does the job I have paid for. And ideally I can even download it from their official website.