r/Backbone

Update/firmware issues

There was a recent firmware update for the Backbone Pro, and it has been giving me such a headache. Changing settings on me while playing games. Guide button no longer working, but only when on the home screen, going to different screens with different button combos, pressing buttons I didn't even think were possible to execute (especially when using Steam Link), and this constant issue where it keeps lowering the volume when I'm in certain apps.

Is anyone else experiencing this, or am I just going crazy.??

Edit: Thought I should clarify this isn't a ribbon cable issue. at least not for me. I treat my controller with some care lol
Others have pointed out different issues with this update, and the backbone support team is currently looking into this.

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u/Upset-Review-2325 — 3 days ago

I’m excited to start Xbox cloud gaming with this. $60 on eBay brand new. A little worried though since I’ve seen a lot of bad reviews claiming they break easily, anyone have any experience with this issue or tips for caring for the backbone?

u/tarnished_warriorr — 7 days ago
▲ 6 r/Backbone+1 crossposts

Just got a X5s and guess what. Fuckin left trigger is going insane. Emailed them and it’s a 36 hour wait for a response. I already ordered another one from Amazon. 🤦🏽‍♂️

I was super excited about this one after getting my G8 Plus. Now I’m having regrets and second thoughts. 💭

u/Ancient_Ad7555 — 4 days ago

Might pick up the v1 from a guy.
But I wasn’t aware that there are two version, I just saw USB-C and hyped.
I’m all caught up about v1 needing a firmware update before it works on iPhone. But does anyone know if the phone will fit?

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u/phraze91 — 12 days ago