r/AIstartupsIND

Customer onboarding automation for AI product trials

Users start a trial of our AI tool, poke around, and churn in 3 days because setup is confusing. We email a docs link but it’s generic.

I need signup to trigger a use-case quiz, then generate a personalized setup guide based on their stack, watch for key events like first API call, and send the next step. If they stall 24 hours, alert a founder with context to reach out. If they activate, ask for a case study.

We’re pre-PMF and can’t hire CS. It needs to feel high-touch and learn as we go.

reddit.com
u/Front-Vermicelli-217 — 4 days ago