Does anyone else work at a place that only uses traditional / legacy POS systems?
I recently got a new job as a host at a diner in my area. Previously I worked at another restaurant that was in a busy city so they used an electronic toast POS system which is what I have been used to because I've never worked anywhere else.
Getting used to the traditional POS system is....something. I had no idea it was so much more complicated, time consuming and just overall really not easy at all. Mind you I'm not even a server I'm just a host.
EVERYTHING is paper based. When I was training, even though I have 3 years of hostess experience, I was just so surprised about how I would have to get used to this whole different mode of functioning and working all because of this absolutely outdated system. I'm talking 1950s style cash registers, carbon paper guest checks, manually adding up every single price multiple times!!!!! For hosting I'm used to using the Resy app on an IPad and I had no idea I'd end up being so grateful for that system!!! At the diner we have a paper chart we have to keep track of for seating charts and just a notebook paper for waitlists. I work on weekends, we go through almost 3 pieces of paper for waitlists.
Not to mention I already have many problems with this new job which I won't get into right now. It's just frustrating that apparently the owner refuses to update this system that is obviously making everyone's lives 10x harder. They even have a Toast business card sitting on the host stand.