u/therealparadoxparty

▲ 13 r/gitlab

Banned from GitLab for using a VPN

I got a GitLab account a month ago (not self hosted). I finally got around to configuring it to showcase my code to employers. About an hour or so in, GitLab logs me out without reason.
When I try to log back in, it refuses and gives me this generic message:

"Your account has been blocked. Please contact your GitLab administrator if you think this is an error."

I go to the supports "contact support" only to be confronted with another log in screen. It won't let me log into this either.

Why do they tell me to contact support, just to block me from contacting support? The least they could have done was give me an email to reach out to.

They never gave me a reason either. I suspect it is my VPN based on a quick search. I have cleared my cache, disabled all blockers and tried email and username, but I still get the same message.

I have been embracing open source and wanted to try GitLab as an alternative to Microsoft Github. I am hoping this is just a mistake and I am able to log in again tomorrow, but so far, no email messages from GitLab.

Either way, this experience has lost my confidence in the platform, I will likely go back to GitHub. VPNs are being attacked left and right these days. I do not want to support a platform that is anti VPN or rug pulls their users like this. If I wanted that, I would just go back to Google and Microslop.
Ironically, I started using FLOSS exactly because of this.

reddit.com
u/therealparadoxparty — 5 days ago