u/srinath2709

I originally started building it because I was tired of rebuilding the same AI workflow logic every time I experimented with agents/tools.

It’s evolved into a visual workflow builder where you can connect prompts, APIs, memory, conditions, tools, etc., and turn them into runnable AI assistants.

One use case I’ve been focusing on recently is e-commerce stores. Store owners can embed an AI assistant with a single line of code and build custom workflows for things like:

order tracking
product recommendations
customer support
FAQ handling
store-specific automations

One thing I didn’t expect while building this: the hardest part wasn’t the AI itself — it was workflow execution, retries, state management, and debugging.

Still early, but seeing real workflows run end-to-end has been pretty exciting.

If anyone wants to try it out or give feedback, happy to give free access while I’m iterating on it.

Any and all feedback will be much appreciated

Been working on Pipecat recently.

Originally I started it because I was tired of rebuilding the same AI workflow logic every time I experimented with agents/tools. So I made a visual builder where you can connect blocks, APIs, prompts, memory, etc and expose the workflow as an endpoint.

While building it, I tried using it for ecommerce support and that became a whole second product on its own.

So now there are basically 2 sides to it:

a builder platform for creating AI workflows/agents
an AI assistant stores can embed on their site with one line of code

The store assistant can now recommend products accd to the queries , can add products to cart from the chat itself and checkout too. It can also handle support queries with human handoff.

One thing I didn’t expect was how useful the analytics side became. Seeing what customers repeatedly ask gives stores a pretty good idea of what confuses people or what they should probably explain better.

Stack:

Frontend : Nextjs

Backend : FastAPI

Datbases : PostgreSQL

Redis for caching

Still very much figuring things out as I go and adding new things

Would love feedback from people building in this space.

For Builders :https://app.pipecat.in

For Store Owners: https://app.pipecat.in/ecomm

For blogs on how to use : https://app.pipecat.in/blogs

Been working on Pipecat recently.

Building an AI workflow platform called Pipecat — would love feedback