People forget important things during doctor appointments -curious how others would approach this UX-wise
Working on some research around how people prepare for doctor appointments and I didn’t expect “memory reconstruction” to become such a recurring theme.
A lot of people technically have the information already. But it’s spread across apps, messages, notes, test results, calendars, photos, etc.
Then before an appointment they try to mentally rebuild:
- timeline of symptoms
- what changed
- what helped
- what questions they had
- what previous doctors recommended
People describe it almost like trying to study for an exam using scattered notes.
Has anyone here worked on products where the main UX problem was helping users reconstruct context/history rather than just store information?
Would love recommendations for papers/case studies too if anything comes to mind, as well as your personal frustrations and solutions