Sapphire Reserve Trip Delay Claim Success Story $823 PAID
I’m sharing this as some positive news when all you seem to find is negativity around making a claim to reimburse trip delay expenses.
A little backstory: on 5/4 my wife and I were flying through Chicago from Tokyo when our flight out of Chicago was stuck on the taxiway for 3.5 hours due to a ground stop at O’Hare. We were returned to the gate at 9pm where our flight was subsequently cancelled and rebooked for 5pm the following day. It was challenging to find a hotel in Chicago that was not fully booked so we ended up having to venture downtown and stay at a hotel which was $690 for the night.
During our stay we had one meal, 4 Lyft rides, and purchased toiletries from 7/11, all of which were reimbursed 100% as the benefit stated, $500 per traveler, per trip for a total pay out of $823.26.
As for the claim, it was one and done. I ensured that I collected all of the required documents, was this tedious and time consuming? Absolutely, but the entire process from claim to payout was exactly 1 week.
This single claim has reinforced the value of having this card as a frequent traveler. Just sharing this so that anyone who files a claim in the future can be hopeful rather than fearful as I was after reading the posts here of other’s stories!