Kaleido Sniper m2 bean probe problems
I purchased my M2 about 6 weeks ago. I’m using artisan and thus far attempted 31 roasts. No matter what I do the bean probe is wrong. I was consistently hitting FC at ~172 C no matter how I approached the roast. So, reading online others who have had this issue I first tried removing the probe and reinserting. That didn’t work. So I bought from Kaleido the ‘long’ probe and painstakingly removed the old probe and installed this new one. Unfortunately having the same problem. I’ve inserted the probe as far as I’m able to. At this point I’m at a complete loss what to do. I’ve read others who make a mental adjustment to accommodate the 20-30 variance from probe issues, but I haven’t had success trying to replicate that. I end up either losing heat in the bean and crashing or just overshooting and getting DE and FC way too early (<7 minutes, often around 6).
I’m a new roaster so appreciate my troubleshooting abilities are limited. But I’m starting to feel like I bought a lemon as I can’t seem to figure out how to roast when the data m working with is bad. If anyone has advice/tips I would greatly appreciate it. I’m extremely deflated at this point with this machine that I dropped over $2,000 for and am having serious buyers regret.