HELP: I hate my Fanatec stuff. I want to leave the ecosystem.
I am so disappointed with my experience. I am very much a set-it-and-forget-it type dude. I've got the CSL cockpit, shifter, 8nm base, CSL P1 V2 Wheel, and CSL pedals with load cell braking.
First problem is the shifter. Bought a refurbished shifter on the first go-round. It stopped working. Reached out to tech support and they replied quick but they wanted me to do stuff like take the shifter apart and check connections, etc. I did it, it didn't help. Returned the refurbed shifter and bought a BRAND NEW shifter. Worked good for a while. Intermittent issues but for the most part it worked enough that i forgave it. Until one day I did a practice session in iRacing, super thoroughly enjoyed myself and then when the practice session was over I started the race session and the shifter just stopped working and has not started working again. Whatever.
The big issue has been the steering wheel buttons just randomly stop working. I could forgive the shifter. But the steering wheel fucks me over so hard. Just in the middle of a race, all the buttons stop working, most importantly the shifters. Last night I was in an amazing race in a split higher than I usually placed in and I was super excited about it. 11th place in a ridiculously tight field, might have been like 5 seconds behind the number 1 car. 3 laps into the race all of the sudden my steering wheel shifter buttons just stop working. I'm stuck in 3rd gear. I just pull off to the side and quit.
I just went into the fanatec website and I added the cost of all the stuff I've bought from them over the past two years. I'm at $1800. I can't in good conscience sell it used at full USED value. How do I even get out of it?
I have a 10% coupon from ANOTHER time they fucked me over. The CSL cockpit came incomplete. It was going to take 3 months to get another one and the way they were going to do it was to ship me a WHOLE CSL cockpit for me to pick the 1 little backet out and then SHIP THE WHOLE THING BACK. I made my own bracket and they gave me a 10% discount to appease me but it left a nasty taste in my mouth.
I was going to use the coupon to buy a new wheel base (12nm) but now I think I just want to leave. What's the point?