Bravo Liverpool - Merseyrail
visited Had to give Merseyrail a shout after heading to Aintree for Grand National day. Absolutely spot on.
8-car trains every 7 minutes, tap in tap out, and the trains themselves are proper modern. The whole thing just flowed - no chaos, no massive queues, just constant movement getting people in and out. For an event that size, it was seriously impressive.
Staff were sound as well. Loads of them about, pointing people the right way, having a laugh, keeping things moving. You could tell they actually enjoy doing it and know exactly what they’re doing.
I get it’s probably not like this every day, but still - fair play.
Coming over from Greater Manchester, there’s just no way we’d pull something like that off even with our tram network
Not the capacity, and honestly not the same level of organisation or enthusiasm either.
Credit where it’s due. Boss job, Merseyrail 👏